NavyOnline.com Return Policy
We hope that you are pleased with your on-line purchase.Our guarantee
covers all items on our website.Customer Service
Our customer service representatives are available
to answer any questions you may have.
You can reach us at 410-293-8126,
Monday thru Friday, 8am to 4pm EST)
You can also send us a fax at (410) 293-0378Exchange & Refunds by Mail
You can exchange or return your on-line purchase back to our Mail Order
department. With a receipt we will gladly credit your account,refund
check or exchange for other merchandisewithin 45 days of purchase.
Without receipt, we can exchange for merchandise.Customer must pay for
return/exchange shipping feesby enclosing credit card information.
We do not refund for shipping fees.Please fill out your MERCHANDISE RETURN FORM and send it to:
U.S. Naval Academy Store
Navyonline.com
571 Kingwood Street
Annapolis, MD 21402-5053
Please allow three weeks for your exchanged item(s) to be shipped
back to you, two billing cycles for a credit on your credit card
statement, and three to four weeks for a refund check.
Questions or comments about our store? Email us at usnastore@usna.edu.
Click on the links to the left to read our Privacy Policy or Merchandise Return Policy.
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